Customer support staffing

Customer Service Virtual Assistants Who Represent Your Brand Well

Customer service is the front door of your business. It's also the fastest thing to break when you're growing. Our support VAs come from BPO backgrounds where "wow the customer" was the KPI, and they bring that standard to your inbox.

Staff Your Support Team

Channels we cover

  • Email support
  • Live chat
  • Ticket-based help desks
  • Phone support (inbound and light outbound)
  • Social media DMs
  • Review response management

Tools they know

Zendesk, Gorgias, Intercom, Freshdesk, HubSpot Service Hub, Help Scout, Front, Kustomer, Reamaze, Trengo.

What you can hand off in the first 30 days

  • All Tier 1 email tickets
  • Return and refund processing
  • FAQs and macro building
  • Daily customer sentiment reporting
  • After-hours coverage
Staff Your Support Team

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