Ecommerce staffing

Ecommerce Virtual Assistants Who Understand the Store as Much as You Do

Ecommerce doesn't sleep. Customers email at midnight, orders drop through the cracks, and product listings need updating every week. A trained VA covers the operations layer so you can focus on brand, product, and paid traffic.

Hire an Ecommerce VA

What ecommerce VAs typically handle

Customer support — Gorgias, Zendesk, Freshdesk, help desk email, chat, refunds, and returns
Order management — order tracking, fulfillment coordination, cancellations, address changes
Product listings — Shopify product uploads, Amazon Seller Central, Etsy listings, image optimization, SEO copy
Inventory assistance — reorder alerts, stock reconciliation, vendor coordination
Marketing support — Klaviyo email builds, review request flows, influencer outreach
Reporting — daily sales, ad spend, conversion rate tracking

Platforms and tools we screen for

Shopify, WooCommerce, BigCommerce, Amazon Seller Central, Etsy, eBay, Walmart Marketplace, Gorgias, Zendesk, Klaviyo, Loop Returns, ShipStation, ShipBob, Google Sheets.

Hire an Ecommerce VA